I just bought something and now it's on sale. Can I get the difference back?Updated 2 hours ago

Nobody likes seeing something they just bought drop in price. If you've recently purchased from us and the same product is now on sale for less, get in touch and we'll take a look.

What to send us
Contact our Customer Support team with:

• Your order number
• The product that's now on sale
• The current sale price you're seeing

Our team will review your order and, where it qualifies, refund the difference to your original payment method. If you paid with Afterpay or Zip, the adjustment goes back through them.

A few things to note

• The product needs to be the same item, size and variant you purchased.
• Price adjustments apply to the product price, not delivery fees.
• Bundle pricing, clearance and Koala Second Home products are priced differently and are assessed case by case.