Our design and quality assurance team constantly strive to match the colours you see online to the material colours delivered to your door. Due to individual screen settings, the colour may be slightly different in real life but if it doesn’t suit yo
Yes, our cushions come with cushion inserts. The cover is removable and washable for easy care.
Yes, our cushion covers are designed for easy care and cleaning. Follow the care instructions attached to the product to ensure they last a long time.
For best results, use a cold cycle for your cushion covers. Each wash cycle leaves a carbon footprint, so by switching to cold water, you can reduce the amount of energy used by your machine — helping to decrease the overall environmental impact of y
Cushion inserts can only be spot cleaned. Please follow the care instructions attached to the inserts.
We do not sell cushion inserts separately at the moment. If you need more cushion inserts we recommend checking your local stores.
Unless stated, cushions are designed for indoor use, however if you do bring them outside, we recommend you keep them away from direct sunlight and bring them in at night.
To reduce space in transport (and our carbon footprint), we have machines safely compressing the cushions. Rest assured, they will bounce back to size in a few hours.
Thoughtfully disposing of packaging is not only better for the environment, it can be reused to create new products. For Paper and Cardboard, flatten your cardboard boxes or rip them up before placing them in your curbside recycling bin. Please remov
The majority of councils cannot accept soft plastic for recycling via their kerbside collection because soft plastic jams the automated sorting machines at the Materials Recovery facility.
High temperature washing and drying can cause the zipper to bend. Be sure to only wash the cushion in a cold machine cycle. Follow the care instructions provided.
Please do not place the iron directly on the zipper. This may cause scratches and deformation of the snaps and breakage or distortion of plastic snaps.This could also damage your iron.
All cushion inserts are made using siliconised fibre fill to give you the soft cloud like feel. You can keep inserts in excellent shape by: Plumping your cushions regularly, airing cushions inserts from time to time, spot cleaning using water and mil
The Koala cushions are made using high-quality textiles which do deserve a little extra care to ensure their longevity. All cushion covers are removable, so you can toss the cushion into the washing machine when required. Avoid using linen sprays as