Koala Help Center logo
Koala Help Center logo

All articles

Koala Luxe Mattress

How does the Koala Luxe Mattress feel? How supportive is it?

The Koala Luxe Mattress is our plushest mattress yet, with a 9cm Copper Kloudcell® Comfort Layer that provides unparalleled pressure relief, while the copper keeps you cool and fresh throughout the night. It's also packed with seven targeted high-den

What is Copper Kloudcell®?

Kloudcell® is what quality sleep is made of. With its superior support, breathability, responsiveness and durability, Kloudcell® is the closest experience to floating on a cloud that you can have. Every Koala mattress uses Kloudcell® technology in th

How cool is the Koala Luxe Mattress?

Phase Change Material has been integrated directly into the Kloudcell® topper of the Koala Luxe Mattress, designed to adapt to your body's temperature fluctuations throughout the night. To top it off, the Koala Luxe Mattress is crowned with a copper-

What is Phase Change Technology?

Phase Change Materials in the Koala Luxe Mattress Kloudcell® topper work like magic thermal batteries. When you get too warm, they absorb excess heat, making you feel cooler. Then, if you start to get too cold, they release that stored heat back to y

Is the comfort layer in the Koala Luxe Mattress flippable?

To put it simply, no. The Koala Luxe Mattress, features 3cm of sumptuous Kloudcell® quilting, resulting in our plushest mattress yet. This level of luxurious comfort essentially means that a flippable comfort layer, even if available, wouldn't be not

How does the Luxe compare to the Plus?

Whilst the Koala Plus Mattress features the most advanced cooling tech, the Koala Luxe Mattress has been designed to take plush comfort to the next level, with extra Kloudcell® quilting, luxury fabrics, and 7 targeted zones of support that deliver li

Why don't you offer Single or King Single Luxe Mattresses?

Unfortunately we don't see enough demand for these sizes to offer them in the Koala Luxe Mattress, however if it's something you'd like our team to consider ranging in the future, please reach out to our friendly Customer Support team who will be gla

How do I clean the cashmere blend ticking?

We always recommend to follow the care instructions on the label attached to the mattress. We suggest to spot clean with warm water & mild detergent mix, and lay flat away from direct sunlight to dry. Because the cashmere blend ticking is quite delic

How do I attach the topper and comfort layer to the base of my Koala Mattress?

Your Koala Mattress is made up of three components - a topper, a comfort layer, and a base. Place the mattress base on your bed frame with the label toward the foot end of the bed. Position the comfort layer on top of the mattress base, checking the