The Koala Mattress and Koala Plus Mattress are designed with versatility in mind, featuring a flippable comfort layer that allows sleepers — whether they prefer lying on their front, side, or back—to choose between medium-firm and firm comfort levels
Firmness preferences for mattresses often vary depending on the sleeper's preferred position. Back sleepers generally benefit from firmer mattresses that help maintain spinal alignment, whereas side sleepers might prefer softer mattresses that provid
In order to fall asleep our bodies need to cool down between 1-2 degrees celsius. The open cell structure of Kloudcell® provides enhanced airflow in the Koala Mattress, so you get that float on top feeling — unlike memory foam that sucks you in and t
The Koala Mattress and Koala Plus Mattress are designed with versatility in mind, offering a Flippable Comfort Layer that allows sleepers — whether they prefer lying on their front, side, or back—to choose between medium-firm and firm comfort levels
Unfortunately not, but if you've purchased a Koala Mattress with Flippable Firmness and you'd like to change to Partner Preference, just reach out to our friendly Customer Support team!Here's how they work: Flippable Firmness - Adjust your comfort le
Kloudcell® is what quality sleep is made of. With its superior support, breathability, responsiveness and durability, Kloudcell® is the closest experience to floating on a cloud that you can have. Every Koala Mattress uses Kloudcell® technology in th
We recommend trying the medium-firm side first, and giving your body a few days to adjust before trying out the firm side. Just like a new pair of shoes, it may take a few days to feel just right!
We still recommend you rotate your mattress fortnightly during the first three months of use. There is no need to flip it. If you have a Partner Preference Comfort Layer and don't want to switch which side of the bed you sleep on, remember to rotate
We recommend spot cleaning the zip-off topper with a mix of mild detergent and warm water. Please do not machine wash your zip-off topper or immerse it in water, as this will cause damage to the foam quilting and potentially void your warranty.
Congratulations on purchasing your very own Koala mattress from Australia's most awarded mattress range!We recommend trying out the medium-firm side first to get a feel for the mattress and see how it interacts with your body. If after a few nights y
As long as your bed base has adequate support and ventilation, it'll work with our Koala mattress range. If it's a slat base, the slats should be no more than 7.5cm apart to avoid sagging. While posture slats can be used, they can make the mattress f
Like many new products (new car smell anyone?), mattresses that come in a box have a scent which generally dissipates quickly after unboxing and removing packaging, though it can sometimes take up to a week or more to fully disappear. If you notice a