Koala Plus Mattress

How do I change the seasonal topper on my Koala Plus Mattress?

To change from the winter side to the summer side, simply unzip and flip the topper. Align the zipper ends and fully close the zipper!

How do I change the firmness of my Koala Plus Mattress?

To change the firmness, simply unzip the seasonal topper, and flip the comfort layer over to your preference. Check that the firmness label has your preferred comfort level facing upwards. Replace the seasonal topper, align the zipper ends and fully

Can I wash the seasonal topper on my Plus Mattress? Can I dry clean the seasonal topper?

To help keep your seasonal topper looking its best, we recommend you follow the care instructions, and wipe clean with a damp cloth. Unfortunately washing or dry cleaning the topper will damage the Kloudcell® foam, and may void your warranty.

Should my Plus Mattress smell?

Like many new products (new car smell anyone?), mattresses that come in a box have a scent which generally dissipates quickly after unboxing and removing packaging, though it can sometimes take up to a week or more to fully disappear. If you notice a

Do I need to use a mattress protector on my Plus Mattress?

We recommend you use a mattress protector to keep your Koala Plus looking its best. As the CoolThread™ fabric will have the maximum cooling effect when it's closer to your skin, we suggest you try a lightweight protector like the Great Barrier Mattre

What is CoolThread™ fabric?

CoolThread™ is a special blend of cooling yarn, designed to feel instantly cool against the skin, and wick away moisture to help you stay cool throughout the night.

I've just bought a Plus mattress, which side should I try first?

Congratulations on purchasing your very own Koala mattress from Australia's most awarded mattress range!We recommend trying out the medium-firm side first to get a feel for the mattress and see how it interacts with your body. If after a few nights y

Where do you source your Organic Cotton from?

The Organic Cotton we use in the Koala Plus mattress is grown in India.

What extras does the Koala Polar+ mattress offer compared to the Koala Plus?

The Koala Polar+ offers all the same benefits of our Koala Plus mattress, with our new Ultimate cooling with PolarBands™. The Koala Polar+ is our coolest mattress ever, it is perfect for hot sleepers and summer nights, the Polar+ sleeps 5°C cooler th