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Koala SE Mattress

What does the SE in Koala SE Mattress stand for?

This is our way of saying "sleep easy". This mattress has all the know-how of great sleep, at an affordable price - so you can sleep easy!

Do I need a mattress protector?

We strongly recommend you always use a mattress protector with your Koala mattress. Using a mattress protector is far more hygienic and will result in improved durability and hygiene of your mattress.Check out our Mattress Protector range!

What type of bed frame do you recommend?

As long as your bed base has adequate support and ventilation, it'll work with our Koala mattress range. If it's a slat base, the slats should be no more than 7.5cm apart to avoid sagging. While posture slats can be used, they can make the mattress f

Should my new SE Koala mattress smell?

Like many new products (new car smell anyone?), mattresses that come in a box have a scent which generally dissipates quickly after unboxing and removing packaging, though it can sometimes take up to a week or more to fully disappear. If you notice a

What is TENCEL™ Lyocell fiber?

TENCEL™ Lyocell fibers naturally manage the transportation of moisture, contributing to breathable fabrics that support the body’s natural temperature regulating properties.What's more, TENCEL™ Lyocell fibers have gained a commendable reputation for