Do I need tools to assemble the OG Sofa Bed?
No, just like all Koala products, assembly is tool free.
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Delivery, Assembly & Setup
How long does it take before we can use the mattress?
It may take up to 72 hours for the cushions to fully expand to the proper size and recover to its correct comfort level.
I have just opened my OG Sofa Bed cushion and it is out of shape/thin/wrinkled?
The mattress comes compressed for ease of transport and to reduce packaging. Once opened, allow the sofa mattress to settle and recover for a minimum of 72hrs.
I just unpacked the OG Sofa Bed and it has a smell, is that normal?
Just like a new car smell, opening a new foam product can create a unique smell of polyurethane foam, which is common in compressed foam mattresses and cushions.If aired out or placed in a ventilated area the smell will often disappear quite quickly