OG Sofa Bed

Are the covers removable?

Even though there are zippers on some covers we don’t recommend removing them to wash.

Do I need tools to assemble the OG Sofa Bed?

No, just like all Koala products, assembly is tool free.

How long does it take before we can use the mattress?

It may take up to 72 hours for the cushions to fully expand to the proper size and recover to its correct comfort level.

I have just opened my OG Sofa Bed cushion and it is out of shape/thin/wrinkled?

The mattress comes compressed for ease of transport and to reduce packaging. Once opened, allow the sofa mattress to settle and recover for a minimum of 72hrs.

What is the recommended weight capacity?

We undertake rigorous testing up to a recommended weight limit of 120kg per seat, to make sure our products can handle what life throws at it from almost anyone.

How do I protect and clean my sofa?

General Care - Vacuum regularly using low suction.Cleaning - Remove any spills as soon as possible, blotting (not rubbing) with a clean cloth. If further cleaning is required use a clean cloth and mild detergent. Do not use an abrasive brush or deter

Can I steam clean my sofa and/or can I get it professionally cleaned?

We do not recommend that you steam clean your sofa yourself, leave that to the professionals! To make your sofa look like it's brand spanking new again get in touch with a professional upholstery cleaning service. They know the ins and outs and will

I'm moving home, can I roll the mattress back into the box?

Don't try to fold or roll back the mattress once opened. It is not meant for camping. The mattress has been folded and compressed by machines.

I just unpacked the OG Sofa Bed and it has a smell, is that normal?

Just like a new car smell, opening a new foam product can create a unique smell of polyurethane foam, which is common in compressed foam mattresses and cushions.If aired out or placed in a ventilated area the smell will often disappear quite quickly

Can I use fabric protector, such, as Scotchgard on my sofa, and will it void the warranty?

We cannot guarantee the performance of third party fabric protectors, so we recommend you do not apply these to your sofa. If you do use a third party protector always follow directions carefully and make sure you try it in a hidden area first. Appli

My OG Sofa Bed is creasing in a few places?

Softening of the padding, cushions and seat cushions will occur over time and is completely normal and is not considered a defect in any way. Sitting in one particular spot most of the time will cause the seat to soften and fabric to crease more than

What size does the OG Sofa Bed fold out to?

The OG Sofa Bed folds out to a full size single, double and queen mattress, so you or your guests can relax like royalty!