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Joey Baby Mattress

What age range is the Joey Baby Mattress suitable for?

The Joey Baby Mattress is intended for newborn babies up to when they are observed attempting to climb out of the cot and looking like they might succeed. This usually occurs when the baby is between 2 and 3 1⁄2 years of age but could be as early as

Is the Joey Baby Mattress safe for my baby to sleep on?

We have developed the Joey Baby Mattress to meet the voluntary Australian standard for mattress firmness (AS/NZS 8811.1:2013 Method 1: Sleep Surfaces - Test for Firmness). Furthermore, we have also tested to mattress to the European standard EN 16890

Why have you designed the mattress to be so firm?

Babies are vulernable to sleep related injury or death which can be exacerbated by soft sleeping surface. A soft mattress can increase the risk of sudden infant syndrome. That is why a firm, flat sleeping surface is important. We have developed the m

Can I wash the Joey Baby Mattress cover?

To remove the Joey Baby Mattress cover, unzip the zipper, which can be found on the underneath side of the mattress. Pull off the cover and remove. Make sure you only remove the outer cover (as the inner water resistant cover is not designed to be re

Can I use a mattress protector with the Joey Baby Mattress?

The inner water resistant cover of the Joey Baby Mattress is designed to protect the mattress core from any spills, and the outer cover is washable, so you may find you don't need a mattress protector. If you would like to use one, just make sure tha

What cot is suitable for use with the Joey Baby Mattress?

The Joey Baby Mattress has been designed as the perfect partner to the Kookaburra Cot, with compatible dimensions and height. If you'd prefer to choose your own cot, please note that the Joey Baby Mattress is intended for use with a cot recommending

Is the Joey Baby Mattress covered by the 120 Night Trial period?

We offer a 120 night trial period for all products — full-price or on sale. If you’re not sold by 120 nights, you can return your product, and even if you’ve used it you'll get a full refund on your purchase (including original delivery charges). Rea

Can I wash the internal cover?

No, you should only wipe this down with a damp cloth. Do not remove the water resistant cover. Do not wet or soak the mattress filling.

Is the mattress flame retardant?

In Australia, there is no requirement for flame retardants and we choose not to use any in either the foams or textiles as many of these chemicals are considered harmful to humans with long-term exposure. The polyester fabrics used help to provide a

How do I dispose of the packaging that the Joey Baby Mattress comes in?

The outer carton can be recycled (remember to remove the handle and dispose of in the bin). We suggest you keep the included dust cover, as it can be a great way to store your Joey Baby Mattress If you don't have plans to use it for an extended perio

Is the Joey Baby Mattress environmentally friendly? Does the Joey Baby Mattress contain any harmful chemicals?

The Joey Baby Mattress only uses foam that has been CertiPUR-US® certified, meaning it has undergone rigorous and thorough assessment to ensure it has the lowest possible impact on human health and the environment, has been tested to ensure there are

Do you sell sheets that fit the Joey Baby Mattress? What bedding do you recommend?

Koala does not sell matching sheets, but these are widely available from many retailers.Please just make sure that your sheets are designed to fit a mattress of dimensions 132cm x 70cm and a thickness of between 11.4cm and 12.6cm in height. Red Nose

Should I use a pillow with the Joey Baby Mattress?

Babies are vulnerable to sleep related injury or death which can be exacerbated by soft sleeping surface. A soft mattress or uneven sleeping surface can increase the risk of sudden infant syndrome. That is why a firm, flat sleeping surface is importa

Do you sell spare Joey Baby Mattress covers?

Unfortunately we don't currently sell spare covers for the Joey Baby Mattress.