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Snoozytime Mattress

How do I dispose of the packaging that the Snoozytime Mattress comes in?

Your Snoozytime Mattress box is fully recyclable, so you can flatten it and pop it straight into your recycling bin. To get your mattress to you safely, we compress it and wrap it in protective plastic. While this soft plastic can't go in your home r

Can I wash the Snoozytime Mattress cover?

The Snoozytime Mattress comes with a handy zip-off topper, that can simply be unzipped along the top edge of the mattress and popped in your washing machine. You can wash the zip-off topper in your machine on a cold cycle with a mild detergent, then

Can my kiddo still sleep on the Snoozytime Mattress while the zip-off topper is in the wash?

The Snoozytime Mattress comes with a handy zip-off topper, that can simply be unzipped along the top edge of the mattress and popped in your washing machine. You can wash the zip-off topper in your machine on a cold cycle with a mild detergent, then

Can my kiddo still sleep on the Snoozytime Mattress while the zip-off topper is in the wash?

Generally we always recommend using the product as a whole, but while the topper is in the wash, it's still perfectly fine to fit a mattress protector and sheets over the permanent cover and use the mattress as normal.

Do you sell spare zip-off toppers for the Snoozytime Mattress cover?

Unfortunately we don't currently sell spare zip-off toppers for the Snoozytime Mattress.

What is the recommended age range for the Snoozytime Mattress?

The Snoozytime Mattress is suitable for toddlers who are ready to move from a cot to a big bed, right up to older kids and tweens.

What bed base is suitable for use with the Snoozytime Mattress?

The Snoozytime Mattress is a standard Australian Single size, measuring 92cm W x 188cm L, and can be used on any bed base recommending a standard Australian Single size mattress. The mattress is designed to be the perfect partner for the Snoozytime B

Should I use a mattress protector with the Snoozytime Mattress?

The Snoozytime Mattress features a water resistant layer which is designed to provide a second line of defence against any spills, and the cover features a zip-off topper which can be thrown in the wash as needed. Although you may find you don't need

What sheets should I use with the Snoozytime Matress?

The Snoozytime Mattress is a standard Australian Single size. You can use any sheets that are designed to fit an Australian Single size mattress 92cm x 188cm, with a thickness of around 15cm in height.

Can I wash the permanent cover?

While the permanent cover is not removable or washable, the Snoozytime Mattress does feature a zip-off topper which can be machine washed. The upper surface of the permanent cover features a fabric layer with a water-resistant TPU backing, which will

Is the Snoozytime Mattress environmentally friendly? (Does the Snoozytime Mattress contain any harmful chemicals?)

The foam used in the Snoozytime Mattress is CertiPUR-US® certified, ensuring it meets strict standards for content and emissions. This means the foam is made without formaldehyde, ozone depleters, phthalates regulated by the CPSC, heavy metals (like

Is the Snoozytime Mattress still covered by your 120 night trial period?

We offer a 120 night trial period for all products — full-price or on sale. If you’re not sold by 120 nights, you can return your product, and even if you’ve used it you'll get a full refund on your purchase (including original delivery charges). Rea

Why have you designed the Snoozytime Mattress with pocket springs? All of your other mattresses are foam

Pocket springs work independently and react to pressure, providing stable support for growing bodies. Additionally, they also help to increase the airflow through the base of the mattress, that can help help keep you cooler at night. While the Snoozy

Is the Snoozytime Mattress hypoallergenic?

While we know that all allergy sufferers will have different tolerances, triggers, and reactions, the Snoozytime Mattress features an antimicrobial additive in the foam, which can help to prevent the growth of mould, microbes, and bacteria. This addi

Can I use an electric blanket?

Yes, you can use an electric blanket or heating pad on the Koala mattress range, just remember to always follow the safety instructions for the device. While these devices are great for heating up your mattress on a cold night, keep in mind that heat

How long can I keep the Snoozytime Mattress in the box?

Koala recommends unboxing your new mattress within a few days of receiving it. This will ensure integrity in the foam resilience so it delivers a not-too-soft, not-too-hard but just right firmness. If you are concerned about your Koala mattress being

Can my kiddo sleep on the mattress straight away?

The Snoozytime Mattress is specially compressed for ease of shipping. It can take 3-5 days for the mattress to come back to its correct shape and feel, but you can sleep on it right away. It will just get better over the first few days

I've noticed a smell on unboxing the mattress. How do I get rid of it?

While we do use CertiPUR-US® certified foams, and the mattress has been tested to have low VOC emissions to help maintain better indoor air quality - like any new product, it may have a scent on unboxing, which will usually dissipate in a few hours t