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The Koala Pillow

Do I need to use a pillow case?

While the Koala Pillow and Breeze Pillow come with removable and washable covers, we do recommend to use a pillowcase to keep your pillow fresh as possible. Looking for the perfect, soft pillowcases for your new pillow? Check out our incredible Bed L

Can I use a pillow protector?

A pillow protector is a great idea to extend the life of your pillow! Some of our pillows do come with a removable cover that you can easily wash at home too! Just ensure you follow the care label instructions found on the care tag. Unsure which pill

Can I put the Koala Pillow in the washing machine?

While this is temping, we strongly recommend not putting your pillow in the washing machine! For our Koala pillow, you can simply unzip and remove the cover, wash this on a gentle, cold wash and dry the cover before putting it back onto the foam core

What is The Koala Pillow made from?

Our pillow's core is made from 100% polyurethane gel foam! Our gel-infused memory foam moves heat and moisture away from your noggin. Like our mattresses, it’s ventilated and allows airflow to the other side of the pillow. The foam meets CertiPUR-US®

How can I tell which is the soft side and which is the firm side for the Koala Pillow?

Great question! The Koala pillow has a label on the side of the cover with an "S" and a "F". The side represented by the "S" is the softer side and the side represented by the "F" is the firmer side.     As our Koala Pillow has a removable cover whic

How do I clean the cover on The Koala Pillow?

Good news - The cover is really easy to clean!. You can simply unzip the cover to remove this from the foam core and pop the cover into your washing machine on a cold wash cycle. Once the cover is fully dry, you can then zip this back on to the foam

Can temperature affect the firmness of the pillow?

Yes, temperature can affect the firmness of the pillow!  Memory foam is temperature sensitive so the heat from your body softens the material and causes it to yield to weight. The general environment can also play a part in this. For example, if expo

What size pillowcase will fit my pillow?

We suggest just using a standard pillowcase for any of the pillows in our range!. On the hunt for some new sheets? Check out our incredible Bed Linen range today.

What is memory foam?

Memory foam is both energy absorbent and heat sensitive. One of the great benefits of memory foam is its ability to use your heat and body pressure to form to your exact shape. Once your body heat penetrates the pillow, it will slowly soften and moul

What does it mean when you say the foam is CertiPUR-US® certified?

All foams that go into your Koala Pillow are CertiPUR-US® certified. This means no ozone depleters, PBDEs, TDCPP, or TCEP flame retardants, mercury, lead or other heavy metals, formaldehyde, and phthalates regulated by the Consumer Product Safety Com

How long will my Koala pillow last?

Our Koala pillow is made to last! Designed with quality materials like 100% polyurethane gel foam and sustainable TENCEL™ lyocell fibres that keeps you cool and dry, you'll be stoked with your newest bedroom addition. To keep your Koala Pillow lookin

How long will it take to adjust to my new Koala pillow?

With any new pillow, your body will need a little bit of time to adjust to the feel and support. We recommend giving your body a full 4 weeks to fully adjust, but we promise it will be worth the wait!. With our 120 Night Trial, you'll also have a ful

What is polyurethane gel foam?

Across our pillow range, we use CertiPUR-US certified cooling polyurethane gel foam which is both energy absorbent and heat sensitive! One of the great benefits of memory foam when it comes to pillow support is its ability to use your heat and body p